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JSTAAL FAQS

• How much space is required for delivery?
  The amount of space required is minimal.  For a 20' storage container, you will need approximately 75 feet of straight clearance.  For a 40' container, you will need approximately 110 feet of straight clearance.  The width requirement is approximately 10 feet.
   
• How is the container delivered?
  The driver will back in to the area, raise his trailer up approximately 15 feet in the air, and then the container will slide off the back of the trailer onto the ground.  The driver will need to pull straight out from under the container.
   
• Is there any site preparation necessary?
  The only thing you need to worry about is that the surface is fairly level, smooth, and firm.  We can deliver on dirt as long as it is not too soft.  We can also deliver on cement, pavement, asphalt, gravel or grass.
   
• How long will delivery take from the time of order?
  Normal delivery time can be as quick as two to seven business days providing you are not having any modifications done to the unit.  If you need something sooner, we will do our best to accommodate your schedule.
   
• What type of payment is required upon delivery?
  For rentals, we collect the first two month's rent, plus delivery and pickup fees.  For purchase, we collect the total sales price including delivery charge and sales tax.  We accept personal or business checks, cash, Visa Mastercard and American Express.
   
• What type of modifications will you do?
  We can add extra doors, turbine vents, windows, partitions, as well as cut containers down to custom sizes.  Other non standard modifications are also available.
   
• What if I want shelving?
  We can install brackets (shelf supports) to the units upon request.  The customer is responsible for his own wood or steel to rest on the shelving brackets.
   
• How is my lock protected?
  All of our rental storage containers come equipped with a steel lock box welded to the outside of the unit.  The lock box conceals and protects your lock from being tampered with.  If you plan to purchase a container we would recommend a lock box addition to your container.
   
• Are the containers weatherproof?
  Yes.  We water-test all of our storage containers before they leave our delivery yard to be sure they do not leak.   The containers are completely enclosed and will keep wind and rain out so your contents stay dry and secure.  ***When the interior temperature becomes lower then the outside condensation can occur within the container.  The amount of condensation is minimal although as a disclaimer small amounts of moisture can form within the container.
   
• What if my container needs repair?
  J Staal storage will maintain the unit throughout the term of the rental period.  If you need maintenance, simply give us a call and we will come out promptly.  Regular maintenance repairs are free of charge.
   
• What color are the containers?
  “As is” containers come in various colors and labeled from the shipping line.  Our standard rental units are painted beige color to blend in with your surroundings.  Sale units can be painted a variety of colors.  We recommend neutral colors that blend in such as beige, grey, light green, or dark green.